We are a service provider of reloadable payment card for transport companies.
TRIPKO is a reloadable payment card used for PUVs. It makes commuting much convenient and safer against COVID-19 because of:
You can buy and reload TRIPKO in selected buses and partner merchants.
The TRIPKO smart card can be purchased initially for ₱60 and in multiples of ₱100. The stored value would be the amount minus the ₱60 card cost.
You can reload anytime in multiples of ₱50 up to a maximum stored value of ₱5,000.
There is no minimum balance required to keep the card active.
TRIPKO can currently be used for partner buses and jeepneys, nationwide.
In the future, it will be used for other modes of transportation as well as payment for goods and services. List will be updated accordingly.
The TRIPKO card can be used for 3 years from purchase date. Any unused load can be transferred to the replacement card after 3 years.
TRIPKO is a contactless card, so you simply need to tap the card in the PUVs device to make your payment.
A signage bearing the TRIPKO logo should be in the windshield or window of the PUV.
Via Website: Log in using your email and temporary password sent to your email (if registered via our Promo staff). Go to “Change Password” and input your old password and new password.
Via TRIPKO App: Log in using your email and temporary password sent to your email (if registered via our Promo staff). Go to “My TRIPKO” and click edit icon on the upper right corner of your screen. Choose “Change Password” and input your old password and new password.
Yes, anyone who has your TRIPKO card can use it.
You may report it through our promotional staff, website, app, or call our 24/7 hotline, (02) 86-TRIPKO and you will be guided through the process.
You can call our Customer Hotline to report your lost card, but there is no replacement procedure as of this time.
You may report it via website, app, or call our 24/7 hotline, (02) 86-TRIPKO and you will be guided through the process.
This will depend on the transport company’s discount policy. The bus staff will identify the proper discount to be applied.
You may report it via website, app, or call our 24/7 hotline, (02) 86-TRIPKO within 3 days from date of accident and we will guide you through the process.
Reload your TRIPKO card before the stored value runs out to avoid inconvenience.
Hold your TRIPKO card steadily over the reader, and wait until the ticket is issued to ensure your transaction has gone through.
Keep your TRIPKO card free from physical damage, stickers or other adhesives.
Enroll in the TRIPKO App for exciting member benefits.
Don’t hold your TRIPKO card with other contactless cards over the reader at the same time.
Don’t move your TRIPKO card away from the reader too quickly – wait for the ticket is issued to make sure your transaction has gone through.
Don’t bend, write, wet, scratch, cut or paste something on your TRIPKO.
“For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you a hope and a future.”